Who I Am
I am a technology professional driven by real challenges and complex problems, especially in environments where systems must operate reliably, predictably, and securely. I am drawn to mission-critical scenarios that demand responsible technical decisions, long-term thinking, and a clear understanding of business impact.
I have an analytical, pragmatic, and results-oriented mindset. I believe strong architectures are built on balance — simplicity, resilience, and efficiency — and that automation, standardization, and best practices are foundational, not optional. I value well-designed solutions over technology hype.
Collaboration, transparency, and clear communication are core to how I work. I act as a trusted partner to technical teams and decision-makers, helping translate complex requirements into sustainable and effective solutions. I lead through expertise, experience, and example.
Committed to continuous learning, I stay aligned with industry evolution and apply innovation in a pragmatic and responsible way. My focus is on delivering solutions that build trust, ensure stability, and enable long-term growth for the organizations I support.
My professional background reflects a consistent focus on high-impact, mission-critical infrastructure that supports business continuity, data integrity, and operational resilience at scale. I have led and influenced infrastructure decisions that directly affect availability, security, and cost efficiency, contributing to environments where technology is not just a support function, but a strategic asset aligned with organizational goals.
I bring proven experience designing and operating resilient, scalable, and secure architectures across on-prem, hybrid, and distributed environments. My work emphasizes risk mitigation, automation-driven reliability, and long-term sustainability, enabling organizations to reduce operational fragility while improving performance, predictability, and regulatory compliance in complex enterprise scenarios.
Beyond technical execution, I contribute through technical leadership, knowledge transfer, and strategic guidance, supporting teams and decision-makers in adopting best practices and modern infrastructure paradigms. My objective is to apply my expertise in environments where technology excellence directly benefits economic stability, organizational growth, and critical services, aligning my professional contributions with broader societal and business interests.
Professional Journey
Cloud & IT Solutions Specialist / Infrastructure Architect
- Architected, deployed, and operated enterprise-grade virtualization and software-defined storage environments using Proxmox and Ceph, delivering high availability with 99.99% SLA across mission-critical workloads.
- Designed and implemented multi-datacenter disaster recovery and business continuity strategies, ensuring data resilience, automated failover, and minimal recovery time objectives (RTO/RPO).
- Led infrastructure automation initiatives using Ansible, standardizing deployments and reducing manual operational tasks by more than 70%.
- Designed and implemented secure, scalable, and segmented network architectures following Zero Trust principles for enterprise and regulated environments.
- Integrated monitoring, logging, and security platforms to provide full observability, proactive incident detection, and compliance reporting.
- Acted as a technical reference and mentor for junior and mid-level engineers, establishing infrastructure standards, documentation, and operational best practices.
- Collaborated directly with customers and stakeholders to translate business requirements into robust cloud and on-prem infrastructure solutions.
IT Sergeant / Senior Infrastructure Specialist
- Operated and managed mission-critical datacenter infrastructure supporting national defense, aeronautical research, and strategic military operations.
- Designed, deployed, and maintained large-scale virtualization environments using VMware vSphere and KVM, ensuring high availability, scalability, and strict security compliance.
- Implemented and supported a highly available VoIP and unified communications infrastructure serving more than 10,000 military and civilian users, with redundancy and continuous monitoring.
- Developed and executed disaster recovery (DR) and business continuity plans, performing annual failover and resilience tests aligned with military operational standards.
- Acted as technical lead and supervisor for a multidisciplinary team of systems administrators and network engineers, overseeing daily operations, incident response, and infrastructure evolution.
- Served as an official instructor for the DA/COM (Data Communications) course at ICEA (Instituto de Controle do Espaço Aéreo) in São José dos Campos, training military personnel in advanced networking, communications, and critical infrastructure concepts.
- Contributed to the standardization of IT procedures, documentation, and operational best practices across multiple military units.
- Achieved and maintained a record of zero critical infrastructure incidents throughout seven consecutive years of operation.
Senior Support Analyst (N3) / Infrastructure & Telecom Specialist
- Began career in telecommunications field operations, installing and configuring radio antennas, wireless links, and internet access networks for enterprise and service provider environments.
- Progressed through support levels (N1 to N3), reaching senior technical responsibility for complex infrastructure, network, and Linux-based systems.
- Provided advanced N3 support for enterprise customers, acting as the final escalation point for critical incidents involving servers, networks, and service availability.
- Administered and supported Linux server environments, including services, performance tuning, troubleshooting, and security hardening.
- Designed and implemented monitoring and observability solutions using Zabbix and Nagios, as well as security monitoring and incident detection with Wazuh.
- Developed automation and operational scripts in Python and PHP, significantly reducing incident response time, manual intervention, and operational errors.
- Implemented backup, disaster recovery, and data protection strategies to ensure service continuity and compliance with customer SLAs.
- Delivered technical training and mentorship to junior and mid-level support teams, contributing to skills development and operational maturity.
IT Support Technician / Field Services
- Provided technical support, maintenance, and repair services for desktop computers and notebooks, including hardware diagnostics, component replacement, and operating system installation.
- Performed on-site technical visits to residential clients and educational institutions, delivering end-to-end IT support in home offices, school laboratories, and computer classrooms.
- Installed, configured, and standardized computer labs in schools, including operating systems, productivity software, peripherals, and basic network connectivity.
- Troubleshot hardware, software, and basic networking issues, ensuring system reliability and user satisfaction.
- Provided user guidance and basic training, improving technology adoption and reducing recurring support requests.
- Built a strong foundation in customer service, problem-solving, and field-based IT operations, supporting diverse user profiles and environments.
Electronic Voting Systems Technician
- Worked as a certified technician supporting electronic voting systems at the Electoral Court of Santa Maria, Rio Grande do Sul, Brazil.
- Performed maintenance, configuration, and basic repairs of electronic voting machines, ensuring operational readiness, integrity, and reliability for official election processes.
- Prepared voting equipment for election periods, including system validation, functional testing, and secure deployment according to electoral regulations.
- Provided on-site technical support to election officials and end users during election days, ensuring uninterrupted operation and rapid resolution of technical issues.
- Operated under strict procedures, security controls, and compliance requirements, reinforcing accuracy, transparency, and trust in the electoral process.
- Developed early experience working in mission-critical, high-responsibility environments with zero tolerance for failure.
Core Specializations
Virtualization & Software-Defined Infrastructure
Enterprise expertise in Proxmox VE, Ceph Storage, VMware vSphere, and KVM, designing scalable, fault-tolerant, high-performance virtualization and software-defined storage architectures for mission-critical environments.
High Availability & Disaster Recovery
Architecture and implementation of highly available, multi-site platforms with automated failover, geo-replication, and disaster recovery strategies aligned with strict SLA, RTO, and RPO objectives.
Infrastructure Automation & IaC
Advanced automation using Ansible, Terraform, and Python, applying Infrastructure-as-Code practices to standardize deployments, reduce operational risk, and accelerate infrastructure delivery.
Monitoring, Observability & Reliability Engineering
Design and operation of enterprise-grade observability platforms using Prometheus, Grafana, Zabbix, ELK Stack, and Graylog, enabling proactive monitoring, performance analytics, and rapid incident response.
Security, Zero Trust & Compliance
Implementation of security-by-design architectures, including Zero Trust networking, system hardening, identity and access controls, and continuous security monitoring with Wazuh for regulated environments.
Containers & Cloud-Native Platforms
Design and operation of Kubernetes and Docker-based environments, integrating containerized workloads with on-premises and hybrid cloud infrastructures.
Linux Systems Engineering & Performance Optimization
Deep expertise in enterprise Linux environments (Red Hat, Debian), including kernel tuning, performance optimization, high-availability clustering, and mission-critical system operations at scale.
Datacenter Networking & Storage Fabric
Design of high-performance datacenter networks for storage and virtualization workloads, including low-latency architectures, Ceph networking, traffic segmentation, and resilient multi-site connectivity.
Certifications & Professional Development
Red Hat Ceph Storage Certification
Enterprise Software-Defined Storage & Distributed Storage Architecture
View certificateFortinet NSE 3
Network Security Concepts & Fortinet Security Solutions
Proxmox VE Training
Virtualization, High Availability & Software-Defined Infrastructure
Acronis Backup Training
Enterprise Backup, Cyber Protection & Disaster Recovery Solutions
LPIC-1 (In Progress)
Linux System Administration & Open Source Infrastructure
Cisco CCNA → CCNP (Planned)
Enterprise Networking, Routing, Switching & Infrastructure Design
Languages
Portuguese (Brazilian)
Native fluency — Written & Verbal
English
Professional working proficiency — Technical communication, documentation, and remote collaboration