Engineering reliable infrastructure for mission-critical environments.

Newfront

Previously: Cloud & Infrastructure Solutions Specialist

• Coordinate managed services delivery for enterprise customers, owning SLA compliance, escalation paths and operational governance.
• Architected and operate highly available Proxmox and Ceph clusters sustaining 99.99% uptime in production environments.
• Designed multi-datacenter disaster recovery and business continuity plans with automated failover and tight RTO/RPO targets.
• Standardized deployments through Ansible-driven Infrastructure as Code, cutting manual operational work by 70%+.
• Designed segmented, Zero Trust network architectures for regulated enterprise environments.
• Unified monitoring, logging and security tooling into full observability with proactive detection and compliance reporting.
• Mentor engineers and set infrastructure standards, documentation and operational best practices across the team.
• Partner directly with customers and stakeholders to turn business needs into robust cloud and on-premises solutions.
• Reduced infrastructure and licensing costs through strategic open-source adoption, with no compromise on enterprise reliability.

Brazilian Air Force (FAB)

• Operated mission-critical data center infrastructure supporting national defense, aeronautical research and strategic military operations.
• Designed and maintained large-scale virtualization environments on VMware vSphere and KVM under strict availability and security compliance.
• Implemented a highly available VoIP and unified communications infrastructure serving more than 10,000 users.
• Executed disaster recovery and business continuity plans with annual failover and resilience testing to military standards.
• Led a multidisciplinary team of systems administrators and network engineers across daily operations and incident response.
• Served as official instructor for the DA/COM (Data Communications) course at ICEA, training personnel in advanced networking and critical infrastructure.
• Standardized IT procedures, documentation and operational best practices across multiple military units.
• Maintained a record of zero critical infrastructure incidents across seven consecutive years of operation.

Military rank equivalent to U.S. E-4 (Senior Airman / Specialist), with a strong technical and operational focus.

Ávato / Brasil TecPar

• Final escalation point (N3) for critical enterprise incidents involving servers, networks and service availability.
• Progressed from field telecom operations through N1–N3 support to senior responsibility for complex Linux and network infrastructure.
• Administered enterprise Linux environments: services, performance tuning, troubleshooting and security hardening.
• Built monitoring and observability with Zabbix and Nagios, plus security detection with Wazuh.
• Developed automation in Python and PHP, cutting incident response time and manual intervention.
• Implemented backup, disaster recovery and data protection strategies aligned to customer SLAs.
• Delivered technical training and mentorship to junior and mid-level support teams.